ua command does not exist, can't enable or install from esm

Bug #1857943 reported by mikefreeman
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntu-advantage-tools (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am trying to enable esm for a system running Linux Mint 13, based on Ubuntu 14.04. I enabled esm on my Ubuntu One account, and it asked me to run "sudo ua attach [my token]". I ran that command, but the response was: "sudo: ua: command not found". I checked which package needed to be installed for that. The only info I could find said it was ubuntu-advantage-tools, which is already installed. The only command in that package I could find related to esm was "sudo ubuntu-advantage enable-esm [username:password]". I tried that, which seemed to work, did a sudo apt-get update, and sudo apt-get upgrade. It failed to find any of the upgradable packages in the esm repository. I'm assuming the problem is that missing ua command, and not being able to send the token, but I'm not sure.

System info:
Description: Linux Mint 13 Maya
Release: 13

Revision history for this message
Andreas Hasenack (ahasenack) wrote :

Hello,

the "ua" command is available in ubuntu-advantage-tools package from the trusty-updates pocket, which at the moment is version 19.6~ubuntu14.04.3

You probably have an older version installed, where the ESM support was via "enable-esm user:pass" command.

Changed in ubuntu-advantage-tools (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubuntu-advantage-tools (Ubuntu) because there has been no activity for 60 days.]

Changed in ubuntu-advantage-tools (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Saptarshi Roy (sroypc) wrote :

This also goes for Ubuntu 16.04 LTS.

Revision history for this message
Sergio Durigan Junior (sergiodj) wrote :

Yes, that is expected according to:

https://wiki.ubuntu.com/UAclient#General

"What about releases other than Ubuntu 14.04 LTS?
    Support for the client on Ubuntu 16.04 LTS (Xenial)+ is coming."

In other words, "ua" is not available on Xenial.

$ apt-file search /usr/bin/ua
libopengm-bin: /usr/bin/uai2opengm
uapevent: /usr/bin/uapevent
uaputl: /usr/bin/uaputl

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.