Ubuntu
gnome-settings-daemon package

synaptics touchpad doesnt enable after disabling from fn+f6 key on dell xps l702x. Even after restart just doens't work now.

Bug #833840 reported by Amit Rana on 2011-08-25

This bug report is a duplicate of: Bug #804109: drop synaptics from racy /etc/acpi/asus-touchpad.sh. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	gnome-settings-daemon (Ubuntu)	New	Low	Unassigned

Bug Description

First time when I disabled the touchpad using keys, it got disabled nicely with the 'indicator light' glowing.
But Its just not enabling now. notifications are coming out fine.

Also when notification says enabled, light is glowing
when notification says disabled, light is off
It was opposite earlier.

lsb_release -rd
Description: Ubuntu oneiric (development branch)
Release: 11.10

apt-cache policy xserver-xorg-input-synaptics
xserver-xorg-input-synaptics:
  Installed: 1.4.1-1ubuntu1
  Candidate: 1.4.1-1ubuntu1
  Version table:
*** 1.4.1-1ubuntu1 0
        500 http://in.archive.ubuntu.com/ubuntu/ oneiric/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: synaptic 0.75.2ubuntu6
ProcVersionSignature: Ubuntu 3.0.0-9.14-generic 3.0.3
Uname: Linux 3.0.0-9-generic x86_64
Architecture: amd64
Date: Thu Aug 25 20:45:52 2011
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
SourcePackage: synaptic
UpgradeStatus: Upgraded to oneiric on 2011-08-23 (1 days ago)
---
Architecture: amd64
DistUpgraded: Log time: 2011-08-23 15:26:05.282820
DistroCodename: oneiric
DistroRelease: Ubuntu 11.10
DistroVariant: ubuntu
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: Dell Inc. Dell System XPS L702X
Package: xserver-xorg-input-synaptics 1.4.1-1ubuntu1
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-9-generic root=UUID=15e9167d-7089-4aee-8b48-e15f6bfad633 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-9.14-generic 3.0.3
Tags: oneiric running-unity possible-manual-nvidia-install ubuntu
Uname: Linux 3.0.0-9-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-08-27 (3 days ago)
UserGroups: adm admin audio cdrom dialout lpadmin netdev plugdev sambashare video
dmi.bios.date: 06/01/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 0XN71K
dmi.board.vendor: Dell Inc.
dmi.board.version: FAB1
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd06/01/2011:svnDellInc.:pnDellSystemXPSL702X:pvr:rvnDellInc.:rn0XN71K:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L702X
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.5.92+bzr2791-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu19
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

See original description

Tags:

Revision history for this message

Amit Rana (amit-rana) wrote on 2011-08-25:

Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (132 bytes, text/plain; charset="utf-8")

Amit Rana (amit-rana) on 2011-08-26

summary:

synaptics touchpad doesnt enable after disabling from fn+f6 key on dell
- xps l702x
+ xps l702x. Even after restart just doens't work now.

Revision history for this message

Amit Rana (amit-rana) wrote on 2011-08-26:

touchpad is not working at all now. I tried following:

xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Dell BT Travel Mouse id=15 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Video Bus id=8 [slave keyboard (3)]
    ↳ Power Button id=9 [slave keyboard (3)]
    ↳ Sleep Button id=10 [slave keyboard (3)]
    ↳ Laptop_Integrated_Webcam_2HDM id=11 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
    ↳ Dell WMI hotkeys id=14 [slave keyboard (3)]

$ xinput set-prop 13 "Device Enabled" 1

$ gconftool-2 --set --type boolean /desktop/gnome/peripherals/touchpad/touchpad_enabled true

dmesg | grep Synaptics
[ 2.582967] i8042: PNP: PS/2 Controller [PNP0303:PS2K,PNP0f13:PS2M] at 0x60,0x64 irq 1,12
[ 2.587712] mousedev: PS/2 mouse device common for all mice
[ 15.136081] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input8

cat /proc/bus/input/devices
I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input8
U: Uniq=
H: Handlers=mouse0 event8
B: PROP=9
B: EV=b
B: KEY=6420 30000 0 0 0 0
B: ABS=260800011000003

Revision history for this message

Amit Rana (amit-rana) wrote on 2011-08-27:

Also I noticed today touchpad works on login screen but stops working after login.

affects:

synaptic (Ubuntu) → xserver-xorg-input-synaptics (Ubuntu)

Revision history for this message

Ahmed Shams (ashams) wrote on 2011-08-30:

Hi Amit,
Thank you for testing and reporting. We have some work to do with this bug.
* 1st, I need to check if the problem actually comes from synaptics driver, so please Alt+F2 and enter 'apport-collect 833840'(Of course without quotes :D).
* 2nd: Did the command '$ gconftool-2 --set --type boolean /desktop/gnome/peripherals/touchpad/touchpad_enabled true' enable it?
would you please check if that command really did set the value, using 'gconftool-2 --get /desktop/gnome/peripherals/touchpad/touchpad_enabled' what does it reply? 'true' OR 'false' ? if 'false' please use the first command to set it again.
* 3rd: Please enter this command into your terminal: 'cat /proc/bus/input/devices > ~/Desktop/devices.txt' and attach the 'devices.txt' file from your Desktop to this E-Mail/Report.
* 4th: What does 'synclient -l' reply?

Thanks and happy Debugging :)

Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	New → Incomplete

Revision history for this message

Amit Rana (amit-rana) wrote on 2011-08-30: BootDmesg.txt

BootDmesg.txt Edit (63.4 KiB, text/plain)

apport information

tags:	added: apport-collected possible-manual-nvidia-install ubuntu
description:	updated

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Amit Rana (amit-rana) wrote on 2011-08-30: CurrentDmesg.txt

CurrentDmesg.txt Edit (9.7 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: Dependencies.txt

Dependencies.txt Edit (2.6 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: DpkgLog.txt

DpkgLog.txt Edit (2.9 MiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: Lspci.txt

Lspci.txt Edit (12.8 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: Lsusb.txt

#10

Lsusb.txt Edit (596 bytes, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: ProcCpuinfo.txt

#11

ProcCpuinfo.txt Edit (6.7 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: ProcEnviron.txt

#12

ProcEnviron.txt Edit (132 bytes, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: ProcInterrupts.txt

#13

ProcInterrupts.txt Edit (4.2 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: ProcModules.txt

#14

ProcModules.txt Edit (3.1 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: UdevDb.txt

#15

UdevDb.txt Edit (138.3 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: UdevLog.txt

#16

UdevLog.txt Edit (293.7 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: dmidecode.txt.txt

#17

dmidecode.txt.txt Edit (17.8 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: locale.txt

#18

locale.txt Edit (271 bytes, text/plain)

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Amit Rana (amit-rana) wrote on 2011-08-30: nvidia-installer.log.txt

#19

nvidia-installer.log.txt Edit (66.6 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: peripherals.txt

#20

peripherals.txt Edit (744 bytes, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: setxkbmap.txt

#21

setxkbmap.txt Edit (233 bytes, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: xinput.txt

#22

xinput.txt Edit (1.0 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30: xkbcomp.txt

#23

xkbcomp.txt Edit (54.8 KiB, text/plain)

apport information

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Amit Rana (amit-rana) wrote on 2011-08-30:

#24

devices.txt Edit (3.5 KiB, text/plain)

Hi Ahmed,

Thanks for looking into this. With no touch screen and no touchpad my ubuntu experience is becoming really difficult :)

*1) I did that.
*2) No, it did not enable it.
*3) devices.txt attached
*4) synclientOutput.txt attached.

Revision history for this message

Amit Rana (amit-rana) wrote on 2011-08-30:

#25

synclient -l output Edit (2.1 KiB, text/plain)

Amit Rana (amit-rana) on 2011-08-30

Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	Incomplete → New

Revision history for this message

Ahmed Shams (ashams) wrote on 2011-09-04:

#26

Hello Amit,
Thanks for feedback and sorry for late response, somehow I didn't see the mail.
I checked, kernel, udev and synaptics driver but all clear.

Moving to 'gnome-settings-daemon'

Best Wishes

affects:

xserver-xorg-input-synaptics (Ubuntu) → gnome-settings-daemon (Ubuntu)

Revision history for this message

Amit Rana (amit-rana) wrote on 2011-09-17:

#27

Another observation, it works for few seconds soon after it wakes up (from suspend) and then stops working.

Revision history for this message

higuita (higuita) wrote on 2011-10-15:

#28

>Also I noticed today touchpad works on login screen but stops working after login.

this also look like a dupe from bug #868400 , this is the classic case of the gnome session is disabling the touchpad on startup (on gdm you dont have gnome, so it works)
you can also try to create a new user and login... if dupe the mouse will work until you disable the touchpad for the first time
(watch out also for the "disable touchpad while typing")

Revision history for this message

higuita (higuita) wrote on 2011-10-15:

#29

sorry, it was bug #549727 , not #868400

Revision history for this message

Sebastien Bacher (seb128) wrote on 2012-02-22:

#30

is that still an issue?

Changed in gnome-settings-daemon (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-04-22:

#31

[Expired for gnome-settings-daemon (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-settings-daemon (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Amit Rana (amit-rana) wrote on 2012-04-22:

#32

Yes, this is still an issue. I am not able to disable/enable touch pad at all with keys. The indicator light also doesnt glow.

Changed in gnome-settings-daemon (Ubuntu):
status:	Expired → New

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synaptics touchpad doesnt enable after disabling from fn+f6 key on dell xps l702x. Even after restart just doens't work now.

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gnome-settings-daemon package