[EEPC-1215p] touchpad does weird things after a few minutes of use

Bug #815163 reported by Omer Akram
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

This is a Ubuntu certified machine but it seems we've got a problem.
I tested, ubuntu-10.10, 11.04 and 11.10 all have the same issue.

The problem is that after the usage of a few minutes the cursor would only move up and down, sometimes clicking with the touchpad would unmaximize.

I have to "sudo modprobe -r psmouse; sudo modprobe psmouse" every 5-6 minutes which makes Ubuntu totally useless on this system

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-input-synaptics 1.3.99+git20110116.0e27ce3a-0ubuntu12.1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
CompositorRunning: compiz
Date: Sat Jul 23 22:28:22 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation N10 Family Integrated Graphics Controller [8086:a011] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:8446]
   Subsystem: ASUSTeK Computer Inc. Device [1043:8446]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: ASUSTeK Computer INC. 1215P
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=5a29d5db-5359-4455-957e-e8f635d73b34 ro quiet splash vt.handoff=7
Renderer: Unknown
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/30/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1215P
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0401:bd12/30/2010:svnASUSTeKComputerINC.:pn1215P:pvrx.x:rvnASUSTeKComputerINC.:rn1215P:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1215P
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
version.compiz: compiz 1:0.9.4+bzr20110606-0ubuntu1~natty2
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

Revision history for this message
Omer Akram (om26er) wrote :
Revision history for this message
Ahmed Shams (ashams) wrote :

SA Omer,
Actually, this bug is not in the synaptics driver, because the driver loads fine then replys:
"[ 493.650] SynPS/2 Synaptics TouchPad: Read error No such device" in the 'XorgLog.txt' file.
My best guesses was, it's in Ubuntu Kernel, something happened(mostly misconfiguration) during compiling it. So, I'm moving this bug to the Kernel(linux) package, to get Kernel Team's Opinion.

Thanks.

affects: xserver-xorg-input-synaptics (Ubuntu) → linux (Ubuntu)
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Omer Akram, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

tags: added: maverick needs-upstream-testing oneiric
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Omer Akram (om26er) wrote :

that's a hardware fault on my Eee PC

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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