Submitting error report asks confounding questions
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Apport |
Fix Released
|
Medium
|
Unassigned | ||
apport (Ubuntu) |
Fix Released
|
Medium
|
Brian Murray | ||
Trusty |
Fix Released
|
Medium
|
Brian Murray | ||
Utopic |
Fix Released
|
Medium
|
Brian Murray |
Bug Description
Test Case
---------
1) start totem in a terminal
2) pkill -11 totem
3) observe apport crash dialog
4) make sure send an error report is checked
5) click Leave Closed
6) Observe an apport dialog about "How would you describe the issue?"
With the version of apport from -proposed the apport dialog will not appear.
Original report
---------------
Ubuntu 12.04
apport 2.6.1-0ubuntu10, Ubuntu 12.10
apport 2.12.5-0ubuntu2.2, Ubuntu 13.10
1. In a release version of Ubuntu, trigger an error in something that has Apport hooks.
What happens: You are asked questions which are often false and usually not understandable. For example:
"It seems you have modified the contents of '/etc/cups/
"Thanks for reporting this bug on unity. Is the issue you are reporting purely graphical (will report more information about your graphic configuration and will report the bug against compiz)?"
https:/
"Did your system recently lock up or require a hard reboot?" -- What's a "hard reboot"?
What should happen: You are not asked any questions.
If all reporters of actual bugs are expected to use English, hiding these questions from non-reporters might also resolve bug 855337.
[Originally reported by Katie Taylor.]
Related branches
- Martin Pitt (community): Approve
-
Diff: 33 lines (+11/-6)1 file modifiedapport/ui.py (+11/-6)
Changed in apport: | |
importance: | Undecided → Medium |
status: | New → Confirmed |
description: | updated |
description: | updated |
Changed in apport (Ubuntu Trusty): | |
status: | New → Triaged |
Changed in apport (Ubuntu Utopic): | |
status: | New → Triaged |
Changed in apport (Ubuntu Trusty): | |
importance: | Undecided → Medium |
Changed in apport (Ubuntu Utopic): | |
importance: | Undecided → Medium |
Changed in apport (Ubuntu Trusty): | |
assignee: | nobody → Brian Murray (brian-murray) |
Changed in apport (Ubuntu Utopic): | |
assignee: | nobody → Brian Murray (brian-murray) |
Changed in apport (Ubuntu Trusty): | |
status: | Triaged → In Progress |
Changed in apport (Ubuntu Utopic): | |
status: | Triaged → In Progress |
description: | updated |
tags: | added: verification-done-trusty |
tags: |
added: verification-needed-utopic removed: verification-needed |
Bug 1063189 offers further evidence that we should never let package hooks ask questions: /launchpadlibra rian.net/ 118790019/ Screenshot% 20from% 202012- 09-14%2009% 3A53%3A21. png
https:/